Health & Medical
Reliable technology that supports patient care. When technology interrupts a medical practice, the impact reaches staff and patients. Uptime helps practices maintain dependable systems, protect sensitive information and coordinate the technology behind scheduling, clinical workflows and business operations.
Support everyday care delivery:
Keep staff connected to the systems they depend on.
Protect patient information:
Make document sharing and employee access easier to manage.
Manage costs and continuity:
Plan equipment investments and recovery priorities around practice needs.
Control costs
In today’s healthcare environment, it’s important to be as cost-effective as possible. Especially in health IT, where unbridled or poorly managed systems cost is extremely high, it’s essential to have a system that works within a budget but doesn’t compromise on quality. Uptime USA delivers the most feasible and practical way to accomplish that, especially in the long term.
Create a more dependable IT infrastructure
For most small to mid-size medical practices it can be onerous and expensive to maintain an in-house IT staff. Uptime USA allows the practice to have a stable, responsive, and dependable IT arm that’s dedicated to meeting the specific needs of the practice in a cost-effective manner.
We help medical practices maintain compliance
Maintaining HIPAA regulatory compliance with regards to the security of patient records and patient privacy is of critical importance for all medical practices. Uptime USA helps medical practices enforce the requirements under HIPAA.
We help medical practices deal with increasingly complex health IT solutions
With both hardware and software components of health IT systems constantly evolving, medical practices with limited budgets may very well find themselves left behind over time. But with Uptime USA, medical practices are able to enjoy the advantages of the latest health IT solutions at a fraction of the cost – enabling the practice to provide the best possible care to their patients.
Deliver proactive performance and availability monitoring
24×7 Availability Monitoring and Performance Monitoring is included as part of our Uptime AlwaysOnManaged Services suite. 24×7 Availability Monitoring provides real-time alerts when a critical device has lost connectivity, thus affecting the practice’s ability to deliver care to patients. Performance monitoring allows the ability to view and analyze the performance metrics of the practice IT infrastructure over time, including CPU utilization, memory utilization, disk usage, network utilization and others. These metrics provide the ability to understand when hardware is ready to fail, before it happens, further shortening the amount of downtime the practice experiences.
We provide the following services for the medical industry:
- Business Operations and IT assessment for lowering IT costs and improving uptime
- Technology & Business Alignment Planning
- CIO planning and implementation services
- IT Risk Analysis
- Communications Assessment and Audit
- 24/7/365 total support any time
- Infrastructure for EMR, EHR, PM, etc.
- Security, Backup and Disaster Recovery
- Spyware and Virus detection & removal
- End User Help Desk Support
- Mobile & Remote Access
- Email & Collaborative Software
- Document Management
- Social Computing
- Cloud & Hosted Computing
- IT Procurement
Cross Industry
Employee help desk; device and network management; Microsoft 365; secure remote access; cybersecurity; backup and disaster recovery; business application vendor coordination; technology assessments and planning.
Non-Profit
Staff and volunteer technology support; account onboarding and offboarding; Microsoft 365 and collaboration; donor and grant-management application vendor coordination; cybersecurity; backup and recovery; equipment and licensing planning.
Finance & Insurance
Managed IT support; identity and access management; cybersecurity; secure email and collaboration; application vendor coordination; backup and disaster recovery; technology documentation; infrastructure assessments and planning.
Legal
Employee help desk; document-management and legal application vendor coordination; Microsoft 365; secure file sharing and remote access; cybersecurity; backup and recovery; account onboarding and offboarding; technology planning.
Architecture
Design workstation and network management; storage and file-sharing planning; secure remote access; Microsoft 365; backup and disaster recovery; design application vendor coordination; technology procurement and capacity planning.
Construction & Engineering
Office and field-device support; connectivity planning; secure remote access; document collaboration; Microsoft 365; project-management and accounting application vendor coordination; cybersecurity; backup and recovery; employee onboarding.
Health & Medical
Staff help desk; workstation and network management; EHR and practice-management vendor coordination; secure remote access; cybersecurity; backup and disaster recovery; technology risk assessments; procurement and planning.
Manufacturing
Business IT and network management; workstation support; ERP and engineering application vendor coordination; secure remote access; cybersecurity; backup and disaster recovery; infrastructure assessments; equipment lifecycle planning.
Professional Services
Employee help desk; Microsoft 365 and collaboration; accounting, staffing and consulting application vendor coordination; secure remote access; cybersecurity; backup and recovery; employee onboarding and offboarding; technology budgeting and planning.
Testimonials
What our clients say about our services
Preparing for your success trusted source in IT services.
“Working with this team completely transformed our IT infrastructure. Their expertise, communication, and support helped us improve efficiency and strengthen our business operations.”
Michael Roberts
CEO, Nexora Solutions
“The entire process was seamless from consultation to deployment. Their team truly understands modern business technology needs.”
Ava Thompson
Marketing Director, Visionary Labs
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