Cloud Computing

Just about any business function you can think of has a cloud based solution, from phone services to marketing to operations or finance. Uptime has been deploying cloud based solutions for customers for many years. In fact, most of Uptime’s internal systems are delivered through the cloud allowing our consultants to access the information they need to service our customers at any time.

Most of Uptime’s customers are taking advantage of Cloud computing today to help lower IT costs and provide information anywhere, anytime. Cloud computing can simply be defined as a computing model in which services (e.g. web based email) and storage (e.g. web hosting) are provided over the Internet.

However, small businesses need to beware of the hype. Cloud computing seems to be a flashy new technology that everyone needs, when in fact, in some situations, Cloud computing could actually increase IT costs.

Here are a few examples of Cloud solutions we provide our customers:

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    Cloud Email
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    Calendar, Instant Messaging
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    Document Management
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    Web Meeting
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    Backup and Recovery
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    Anti-virus
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    Accounting (private and non-profit)
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    Server Hosting
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    VOIP Telephone systems

AlwaysOn is a fixed-fee program for predictable costs.

Our AlwaysOn Managed IT Support services provides unlimited IT support and service for a pre-determined fixed monthly fee. This allows you to predict how much IT will cost every month and every year. Our consultants proactively maintain your systems both onsite and remotely, which means your systems don’t fail. If they do, we’ll fix them right away for free.

AlwaysOn aligns your objectives with Uptime’s to avoid costly downtime and lower IT costs.

The problem with traditional time and materials, in-house, outsourced and remote models are that there’s really no incentive for them to fix your problem permanently, since they keep getting paid every time you call. These traditional models typically lead to poorly maintained systems (deferred maintenance) which leads to system failures, and unhappy users. This could cost your company thousands of dollars. Traditional models usually lead to a higher cost over a two to three year period.

Uptime AlwaysOn is designed to address these problems, eliminate budget surprises, and help small organizations focus on their business.

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Uptime AlwaysOn Features Include:

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    Guaranteed Uptime or we fix it for free
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    Single monthly cost for all your IT needs
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    Local onsite and remote 24/7 consultants
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    Unlimited service calls
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    Cloud, Servers, PC’s, Software, Internet, Phones, Mobile
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    Enterprise-class and Industry best-practices
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    Customized to your unique business needs
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    A holistic IT approach for ALL your IT functions
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    IT Troubleshooting

Uptime AlwaysOn Benefits Include:

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    Lower IT costs at predictable monthly rates
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    A fraction of the cost of a full-time employee
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    Anytime & Anywhere – home or office
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    Increase the productivity & satisfaction of your employees
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    Save tens-of-thousands of dollars per year

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