Cybersecurity

Uptime USA provides enterprise technology solutions for small to medium organizations. As your IT service provider, we are constantly researching ways to increase security and find new services that can benefit your organization. Companies everywhere have seen a significant increase in the amount of phishing attacks, email scams, malware and ransom attacks. These attacks are getting smarter and therefore become increasingly difficult to spot. Due to these increases in sophistication of attacks, we have built a robust security offering in an effort to decrease the success rates of these attacks, and create a more secure environment for your organization.

Most of Uptime’s customers are taking advantage of Cloud computing today to help lower IT costs and provide information anywhere, anytime. Cloud computing can simply be defined as a computing model in which services (e.g. web based email) and storage (e.g. web hosting) are provided over the Internet.

However, small businesses need to beware of the hype. Cloud computing seems to be a flashy new technology that everyone needs, when in fact, in some situations, Cloud computing could actually increase IT costs.

Uptime’s AlwaysOn Cybersecurity Essentials

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Multi-factor authentication, also known as 2-step verification – a security system that requires more than one form of authentication to log into your Office 365 email account, such as verifying via a text message
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Email Entitlement review and report – Uptime monthly review of all new and old email accounts that changed from the previous month.
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Email Rules and Forwarding review and report – Uptime monthly review of any new email rules or forwarding that has been created in each mailbox.
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Server Entitlement review and report – monthly review of all new and old server/network accounts that changed from the previous month.
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Advanced Email Protection – Increase your spam and virus filtering using the best solution on the market. Don’t depend on a single vendor for all your email filtering. A great addition to M365 or Google.
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DNS Filtering – Protects your organization from malware, botnets, phishing, targeted online attacks, and ransomware by filtering internet requests.
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NextGen Anti-virus – Adds the power of Managed Detection and Response (MDR) to your network by using the next generation of anti-virus.
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Security Awareness Training and Testing – Uptime will create and run security awareness training programs including tests using email campaigns. Find out how safe you really are and educate your team on continually evolving threats.
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24×7 Security Operations Center – Our 24×7 Security Operations Center monitors potential threats reported by the Nextgen Anti-virus allowing quick, effective reactions before they spread through your network.
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Backup of Cloud Environment – Add backups of your entire Google or M365 environments to a 3rd party cloud.

Uptime’s AlwaysOn Cybersecurity Complete

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Multi-factor authentication, also known as 2-step verification – a security system that requires more than one form of authentication to log into your Office 365 email account, such as verifying via a text message
^
Email Entitlement review and report – Uptime monthly review of all new and old email accounts that changed from the previous month.
^
Email Rules and Forwarding review and report – Uptime monthly review of any new email rules or forwarding that has been created in each mailbox.
^
Server Entitlement review and report – monthly review of all new and old server/network accounts that changed from the previous month.
^
Advanced Email Protection – Increase your spam and virus filtering using the best solution on the market. Don’t depend on a single vendor for all your email filtering. A great addition to M365 or Google.
^
DNS Filtering – Protects your organization from malware, botnets, phishing, targeted online attacks, and ransomware by filtering internet requests.
^
NextGen Anti-virus – Adds the power of Managed Detection and Response (MDR) to your network by using the next generation of anti-virus.
^
Security Awareness Training and Testing – Uptime will create and run security awareness training programs including tests using email campaigns. Find out how safe you really are and educate your team on continually evolving threats.
^
24×7 Security Operations Center – Our 24×7 Security Operations Center monitors potential threats reported by the Nextgen Anti-virus allowing quick, effective reactions before they spread through your network.
^
Backup of Cloud Environment – Add backups of your entire Google or M365 environments to a 3rd party cloud.

AlwaysOn is a fixed-fee program for predictable costs.

Our AlwaysOn Managed IT Support services provides unlimited IT support and service for a pre-determined fixed monthly fee. This allows you to predict how much IT will cost every month and every year. Our consultants proactively maintain your systems both onsite and remotely, which means your systems don’t fail. If they do, we’ll fix them right away for free.

AlwaysOn aligns your objectives with Uptime’s to avoid costly downtime and lower IT costs.

The problem with traditional time and materials, in-house, outsourced and remote models are that there’s really no incentive for them to fix your problem permanently, since they keep getting paid every time you call. These traditional models typically lead to poorly maintained systems (deferred maintenance) which leads to system failures, and unhappy users. This could cost your company thousands of dollars. Traditional models usually lead to a higher cost over a two to three year period.

Uptime AlwaysOn is designed to address these problems, eliminate budget surprises, and help small organizations focus on their business.