At Uptime USA, we are a unique combination of IT professionals that have years of business experience with IT for medical practices and related reporting and compliance.
Small and medium-sized medical practices that work with Uptime USA are realizing the value and the peace of mind that comes with having a high quality IT provider. Some of the advantages of using a Managed Services provider that specializes in health IT include better cost control and a more comprehensive and up-to-date IT infrastructure that’s dependable, stable, and allows medical practices to comply with regulatory compliances.
Uptime USA provides the following advantages for Medical practices:
Control costs
In today’s healthcare environment, it’s important to be as cost-effective as possible. Especially in health IT, where unbridled or poorly managed systems cost is extremely high, it’s essential to have a system that works within a budget but doesn’t compromise on quality. Uptime USA delivers the most feasible and practical way to accomplish that, especially in the long term.
We help medical practices deal with increasingly complex health IT solutions
With both hardware and software components of health IT systems constantly evolving, medical practices with limited budgets may very well find themselves left behind over time. But with Uptime USA, medical practices are able to enjoy the advantages of the latest health IT solutions at a fraction of the cost – enabling the practice to provide the best possible care to their patients.
Create a more dependable IT infrastructure
For most small to mid-size medical practices it can be onerous and expensive to maintain an in-house IT staff. Uptime USA allows the practice to have a stable, responsive, and dependable IT arm that’s dedicated to meeting the specific needs of the practice in a cost-effective manner.
Deliver proactive performance and availability monitoring
24×7 Availability Monitoring and Performance Monitoring is included as part of our Uptime AlwaysOnManaged Services suite. 24×7 Availability Monitoring provides real-time alerts when a critical device has lost connectivity, thus affecting the practice’s ability to deliver care to patients. Performance monitoring allows the ability to view and analyze the performance metrics of the practice IT infrastructure over time, including CPU utilization, memory utilization, disk usage, network utilization and others. These metrics provide the ability to understand when hardware is ready to fail, before it happens, further shortening the amount of downtime the practice experiences.
We help medical practices maintain compliance
Maintaining HIPAA regulatory compliance with regards to the security of patient records and patient privacy is of critical importance for all medical practices. Uptime USA helps medical practices enforce the requirements under HIPAA.
We provide the following services for the medical industry:
  • Business Operations and IT assessment for lowering IT costs and improving uptime
  • Technology & Business Alignment Planning
  • CIO planning and implementation services
  • IT Risk Analysis
  • Communications Assessment and Audit
  • 24/7/365 total support any time
  • Infrastructure for EMR, EHR, PM, etc.
  • Security, Backup and Disaster Recovery
  • Spyware and Virus detection & removal
  • End User Help Desk Support
  • Mobile & Remote Access
  • Email & Collaborative Software
  • Document Management
  • Social Computing
  • Cloud & Hosted Computing
  • IT Procurement